Michelle Cancel joined Crossref in 2022 as the Human Resources Manager and brings 10+ years of experience in different industries, including nonprofits. Michelle has a generalist background and has overseen all HR functions, people operations, teams, and departments. She approaches all her work through two lenses; culture and DEI. As a passionate HR professional, Michelle appreciates strategy and innovation. She resides in Florida with her spouse, son, and pup. She enjoys travel, reading, music, more music, wining/dining, spending time with family and friends, and any opportunity to spread kindness.
We’ve had a year full of growth and reached a milestone of 60+ team members; let’s take a moment to digest what that means for people operations. Hiring staff in 19+ countries is no easy task, but we are up for it, and I can honestly say it is the main reason why our culture is so great. That might sound biased coming from Crossref’s first Head of Human Resources, but hear me out.
Do you want to help make research communications better in all corners of the globe? Come and join the world of nonprofit open infrastructure and be part of improving the creation and sharing of knowledge.
We are recruiting for three new staff positions, all new roles and all fully remote and flexible. See below for more about our ethos and what it’s like working at Crossref.
🚀 Technical Community Manager, working with our ‘integrators’ so all repository/publishing platforms and plugins, all API users incl. managing contracts with subscribers, and generally helping a very nice bunch of RESTful API dabblers, both novice and intermediate. The goal is to offer more interactive engagement such as sprints, and more technical consultation to help the community with things like query efficiency, public data dump ingestion, etc. Thousands of users exist, from individual researchers and small academic tools to giant technology companies. Researching and analysing usage and building tools to meet their needs is key, so this role works closely with Product and R&D colleagues and likely needs a developer or developer-advocacy background.
