Jobs

Help us achieve our mission to make research outputs easier to find, cite, link, assess, and reuse. We are ~50 fully remote people spanning 14+ countries from East to West (e.g. Hong Kong to Oakland) and from South to North (e.g. Quito to Amsterdam) and we all like to interact with and co-create with our engaged community.

We take our work seriously but usually not ourselves… so come and work with us - where else can you do something a bit geeky and important that is also sometimes fun?!

Take a look at our current team and check out the org chart to see where our vacancies fit in. We especially encourage applications from people with backgrounds historically under-represented in research and scholarly communications.

Equal opportunities commitment

Crossref is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants for employment without regard to race, colour, religion, sex, pregnancy or a condition related to pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, genetic information, veteran status, uniform service member status, or any other protected class under applicable law. Crossref will make reasonable accommodations for qualified individuals with known disabilities in accordance with applicable law. We regularly review and revise our code of conduct.


Please contact our Head of HR, Michelle Cancel, with any questions.

Member Support Specialist

Do you want to help improve research communications in all corners of the globe? Come and join the world of nonprofit open infrastructure and be part of improving the creation and sharing of knowledge as our new Member Support Specialist. Location: Remote and global with a focus on locations in UTC +3 to UTC +9 timezones. The successful candidate would need availability from 13:00 - 15:00 UTC on some days to ensure overlap with the rest of the team. Type: Full-time Remuneration: Approximately 40-45k USD-equivalent, paid in local currency. Note this is a general guide (as there is no universal currency) and local currency analysis will take place before the final offer. Benefits: Check out our Employee Handbook for more details on paid time off, unlimited sick time, paid parental and medical leaves, and more. Reports to: Member Experience Manager, Maryna Kovalyova Timeline: Advertise in November and offer in December About the role The member support specialist role combines member consultation and detailed systems and administrative work. You’ll need to have an understanding of the academic and scientific research process, great attention to detail, the ability to ask probing questions of applicants, and a logical, systematic approach to work. You’ll be working with a wide range of organisations in the scholarly communications world, from journal publishers to research funders to museums to libraries, in order to determine their needs and advise them on membership. You’ll take them through our application process, setting them up carefully in our CRM and other systems, navigating through automated processes, paying extremely close attention to data quality.

Page maintainer: Michelle Cancel
Last updated: 2025-August-01