We’ve had a year full of growth and reached a milestone of 60+ team members; let’s take a moment to digest what that means for people operations. Hiring staff in 19+ countries is no easy task, but we are up for it, and I can honestly say it is the main reason why our culture is so great. That might sound biased coming from Crossref’s first Head of Human Resources, but hear me out.
You can now register rich metadata for a variety of record types in Metadata Manager using simple, guided workflows. The tool is used by many in our community to register grant and journal article records, and it has now been expanded to support books and chapters, reports, dissertations, and post-publication updates for journal content.
Metadata Manager makes it easier to capture identifiers for contributors and their affiliations, funding information, references, and more. Thanks to automated reference matching by Crossref, this offers greater visibility for the works, while the affiliations and funding information can serve as important trust signals for the community.
This year’s edition of the FORCE11 conference was hosted in June by Singapore Management University. Its title, “To Go Far, Go Together: Advancing Scholarly Communication Across Boundaries and Disruptions” truly resonates with Crossref’s truths; it takes a village! Crossref only works as long as the scholarly research community wants to work together globally, across all disciplines, for integrity and openness of the scientific record. The conversations were influenced by a genuinely diverse mix of librarians, researchers, open infrastructures, and service providers, and that mix shaped almost every interaction we had at the conference.
We have some rather unusual news to share: Crossref fees are going down again. At its meeting in Paris earlier this month, the Crossref Board approved two further recommendations from the Resourcing Crossref for Future Sustainability (RCFS) project: effective 1st January 2027, we will reduce the majority of Content Registration fees for all 25,000 members, and remove fees for back-year records altogether.
Content Registration fees haven’t increased in around 20 years, and this is the first significant change to them in that time—downwards. Since these fees account for the largest share of Crossref’s revenue (around 60%), and since every member registers DOI records, these changes reach further than anything we’ve announced under the RCFS project so far.
Our friend and colleague Christine Hone (née Buske) passed away in May from a short but brutal illness. Here is our attempt at ‘some words’, which we wrote for her funeral book and are posting here with her husband Dave’s permission.
We are devastated to lose Christine as a colleague and friend. It’s hard to put into words the effect she had on our small organisation in such a short time, and how much we’re already missing her. But here it goes.
It was 2015 when some of us first met Chris, and we immediately saw how much of an asset she could be to our organisation. She was very active in the community and well-known in many academic and publishing circles around the world. And she had an enviable combination of technical skills, a scientific mind, and a natural ability to engage people.
We tried to recruit her back then but she was in demand by others and it wasn’t until early 2018 that we succeeded. We finally got her! She became the Product Manager for a very advanced and complex system but she took to it perfectly, with real excitement and a complete understanding of how we (and therefore she) could help the research community all over the world see and make connections.
Christine’s official Crossref headshot 😊
With colleagues spread around the world, she joined an organisation that had exciting opportunities and its share of challenges. Chris engaged with all of this head-on. She handled a constant stream of queries from people spread across time zones, whilst at the same time getting to grips with a service that was difficult to pin down. She balanced these tasks which were at very opposite ends of the spectrum. She added so much and with such energy and intelligence to everything she got involved in, always bringing human attention and creativity.
Chris was also on the winning team at 2018’s UKSG quiz!
Ed, Amanda, and Chris: the Crossref contingent of the winning quiz team
In her talk at the 5:AM altmetrics conference she brought together technical detail, big-picture ideas, and her own particular passion. Her opening words were “My name is Christine and I’m a recovering fish scientist”. Never afraid to bring her personal brand of humour into the workplace, her opening slide was a photograph of her covered in rats. That presentation was the first time that much of the audience really understood our service. Having cracked the messaging for us, she was due to give the same talk at our annual meeting in Toronto a few months later…
Chris’s opening slide at her 5:AM talk
Chris giving her now legendary talk at 5:AM on Event Data
Many of us were in Toronto for that meeting; it was two weeks after we’d heard the news of her diagnosis. Some of us were able to visit her in the hospital where she told us of her and Dave’s decision to bring forward their wedding plans. It was a bittersweet announcement but, clearly, they adored each other and were determined to be happy together despite the challenging times ahead.
Over the last few months, even when she had little energy to spare, Chris popped in (virtually) to chat and update us, share pictures and, selflessly, to see how we were doing. Even people who never met or worked closely with her started to follow her vlog and exchange notes and news directly.
Always checking in with us, an update from Chris shortly before she passed
We have all been rocked by the news and there is a lot of sadness and grief among the Crossref staff and community. Even in the last moments we shared together Chris always asked about how her projects were going. Her passion for her products was a big part of what animated her when she first joined. Throughout her late-stage illness, this remained constant. She yearned to return to work. This zeal will forever be an inspiration to us all at Crossref.