Blog

My name is Isaac Farley, Crossref Technical Support Manager. We’ve got a collective post here from our technical support team - staff members and contractors - since we all have what I think will be a helpful perspective to the question: ‘What’s that one thing that you wish you could snap your fingers and make clearer and easier for our members?’ Within, you’ll find us referencing our Community Forum, the open support platform where you can get answers from all of us and other Crossref members and users. We invite you to join us there; how about asking your next question of us there? Or, simply let us know how we did with this post. We’d love to hear from you!

Quality metadata is foundational to the research nexus and all Crossref services. When inaccuracies creep in, these create problems that get compounded down the line. No wonder that reports of metadata errors from authors, members, and other metadata users are some of the most common messages we receive into the technical support team (we encourage you to continue to report these metadata errors).

We make members’ metadata openly available via our APIs, which means people and machines can incorporate it into their research tools and services - thus, we all want it to be accurate. Manuscript tracking services, search services, bibliographic management software, library systems, author profiling tools, specialist subject databases, scholarly sharing networks - all of these (and more) incorporate scholarly metadata into their software and services. They use our APIs to help them get the most complete, up-to-date set of metadata from all of our publisher members. And of course, members themselves are able to use our free APIs too (and often do; our members account for the vast majority of overall metadata usage).

It’s been a year since Metadata Manager was first launched in Beta.  We’ve received a lot of helpful feedback from many Crossref members who made the switch from Web Deposit Form to Metadata Manager for their journal article registrations.

The most common use for Metadata Manager is to register new DOIs for newly published articles. For the most part, this is a one-time process.  You enter the metadata, register your DOI, and success!

Hi, Crossref blog-readers. I’m Shayn, from Crossref’s support team. I’ve been fielding member questions about how to effectively deposit metadata and register content (among other things) for the past three years. In this post, I’ll take you through some of the improvements that Metadata Manager provides to those who currently use the Web Deposit form.